Shipping Policy

At Maa Shakti Pujapa, we ensure safe and timely delivery of prasad, religious items, and puja-related products while maintaining the sanctity and quality of all items.

1. Delivery Coverage:

We deliver across selected locations in India. Delivery availability can be checked during checkout.

2. Shipping Charges:

• Shipping charges vary based on delivery location and package weight.
• All applicable charges are shown clearly before payment.

3. Delivery Timeframe:

• Orders are usually delivered within 3–5 business days.
• Remote or rural locations may take additional time.
• Any unexpected delay will be communicated to the customer.

4. Packaging & Handling:

• All items are securely packed to prevent damage during transit.
• Please report any damage within 3 hours of delivery with photo/video proof.

5. Order Tracking:

• Once shipped, tracking details will be shared via WhatsApp, SMS, or email.

6. Changes or Cancellations:

• Orders can be modified or cancelled only before dispatch.
• No changes or cancellations are allowed after dispatch.

7. Missed Delivery Attempts:

• If delivery fails due to customer unavailability, re-attempts will be made.
• Repeated failed attempts may result in return shipment and extra charges.

8. Damaged or Missing Items:

• In case of damaged or missing items, contact us immediately with valid proof.
• Claims will be processed after internal verification.

9. Online Puja Services:

• For online puja bookings, all confirmation details will be shared digitally.
• No physical shipping applies unless prasad delivery is included.

10. Contact Us:

• For any shipping-related queries, contact us at: maashaktipujapa@gmail.com